No one should go without, but not everyone can reach a food bank. Where there is provision it can be fragmented and buried on websites that are hard to navigate.
Requests for help can literally get buried by groups chats and feeds full of cat pictures. Some services will take information from service users via unsecured means like email, social media, instant messaging and it can be missed without ending up on a managed system.
Our charity's app connects up as much support as possible so that people can make a simple request for help that goes to securely to organisations nearby and relevant to their needs. Where help like food delivery doesn't exist, we've set up our own volunteer groups to help.
We use a hybrid model that takes in the best available data on poverty processed through the best available technology, alongside community connections to identify people facing poverty in a way allows us to understand problems at the macro and individual level simultaneously. We look for gaps in processes and services to understand where we can support.
Through our going network of charities and some of our own, we seek to support people with their immediate needs using a model that allows organisations to share the tasks rather than duplicate efforts, allowing more people to be helped than would otherwise be possible.
Whilst we often start at the point where people are needing a food parcel, food is just the wedge into other issues that are underlying their needs. Understanding those problems is often the way to make real change and help people out of poverty, often by connecting people with services that can address sometimes complex individual needs.
The Active Wellbeing Society, FoodCycle, FairShare, Have a Heart Help the Homeless, Incredible Surplus, Karis Neighbour Scheme, , Northfield Food Service, Women, Your Money Your Way
Get support from organisations near you
Delivered items have a unique PIN for security
Access vital services from your pocket in moments
Opt-in to get SMS service updates and sign-posting
Requests only go to organisations with capacity
All services must meet data and safety standards
See status updates on your requests progress
Edit requests before they are accepted
Enter referals for organisations near you
Delivered items have a unique PIN for security
Access vital services from your pocket in moments
Opt-in to get SMS service updates and sign-posting
See the capacity for services in your area
All services must meet data and safety standards
See status updates on your requests progress
Supports spreadsheet uploads (PC version only)
Get easily managed requests locally
Delivered items have a unique PIN for security
Cut service admin to meer seconds for each request
SMS Prompt or sign-post services user in seconds
Control your the level of capacity you offer
Volunteers collecting meet data and safety standards
See status updates on your volunteers progress
Supports label printing
(PC version only)
Many more features in the app. Avalible on Android and IOS for all users, as well a PC and a web portal for organisations.
FAQ
Is Help Close By free?
How does Help Close By help people?
What sort of help is available, through the Help Close By app?
Does Help Close By provide food or other assistance?
Does Help Close By provide volunteers?
How does help Close By help organisations?
How does Help Close By support volunteers?
What does Help Close By do to protect my personal information?
Does the Help Close By app use AI?
How does Help Close By Safeguard its service users?
Will I get overwhelmed with requests if my organisation signs up?
Is the app like a Deliveroo or Uber service? Will things be delivered straight away?
Are my personal details safe?
